A “Customer First” Lean Manufacturing Philosophy is the foundation of our North American Stamping Group (NASG) Total Quality Production System (TQPS). We will achieve long term Satisfaction through Best in Class Quality, Service and Delivery of our products.

Supplying Best in Class Quality is the cornerstone of our TQPS. Our ongoing commitment is to exceed our Customer’s expectations for Quality Performance by implementing and maintaining a “Quality First” approach in every process.

Our people are our most important asset. World Class Performance is a direct reflection of the commitment and dedicated efforts of our people. We will maintain a safe, stable and cooperative working environment, achieved through open and honest communication, fairness and mutual respect.

Everyone at NASG will fully participate in the implementation and support of TQPS, readily encompassing its Lean Manufacturing Principals and Methodology. This, in return, yields an improved quality of life and an exceptional working environment for all of our Associates.

We will encourage and support all of our Associates in ongoing learning and development of new skills. We will ensure that no Associate will have any reason to be concerned about his or her livelihood through their participation and contribution to the Improvement Process.

We will continue to explore, develop and implement New Technologies to Continuously Improve our World Class Capability and Reliability. Synchronous Flow, a Lean Production Environment and High Efficiency are achieved throughout the organization as a result of remaining on the leading edge of Technology for our Industry.

We acknowledge that business performance must be mutually beneficial to our Associates, Shareholders and Customers. The pursuance of Lean Principles and Methodology in all our business functions will enable NASG to remain Flexible, Competitive and readily able to deal with the challenges ahead. Even in the face of short term monetary setbacks we will remain steadfast in our commitment to enable long term growth and stability through our unwavering commitment to TQPS.